Value Spotlight Series: Beyond Vendor and Customer with Infineon
Get answers from Eightfold experts and fellow customers. More than 90% of questions here get a reply, and every answer helps the next person with the same question.
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How can users mass extract resumes for all applicants on a job requisition/opening or review them offline? We frequently have hiring managers and recruiters who want to look through profiles on a requisition while they are offline. Being able to create PDF resume books or having a way to look at profiles offline/add notes on what they reviewed would save a lot of time for our users. Currently, we have to handle this through an extremely manual process where we pull resume books from Workday.
Is it anticipated that anyone receiving the link (via calendar invite) should have access to the Interview Center regardless of their user type? We are seeing inconsistent ability to access the Interview Center across both hiring manager and employee user types. Do users need to be already logged into EF when clicking the link? Or is there a way to imbed a SSO redirect link? Some users are just getting a page that says “access denied” when they do indeed have the proper access.
In the current state, our users will send emails in eightfold and cc another user on the email. This may be a sourcer cc’ing a recruiter for an introduction or a talent coordinator cc’ing the recruiter on scheduling comms. After its sent. the recipient will see someone is cc’s on it. If anyone “replies all” through their email (gmail for example), we’ve found that cc’ doesn’t stick on the reply all. How are other customers working around this to ensure there is collaboration and messaging tracking is effective?
Is there already a feature in EF to share the entire positions to other members of Recruitment Team? This will be helpful if we want to share a position to a sourcer and receives an EF notification. Or do I need to submit this as an Idea?
If we are taking the time to calibrate the skills for a role at the time of recruitment in our eightfold CRM - wouldn’t it be great if the skills were then following the individual we hire to their profile in Talent management?
When I archive “added” candidates in a talent community they are not removed.Is there a work around besides creating a new community? It gives me this success message and does not remove them.
Hello,We only operate in the United States and the Location filter within the TA leader Dashboard will never be used by our team of recruiters since it only filters by country. Would be great if it can be removed from the UI for companies like us who only operate in the United States.Thank you,Medora
We have enabled skill design and are able to see skill definitions in the TA module. However we arent seeing them show up for employees even though the admin console implies it would be visible when enabled.
Hi all, Does anyone have a query I can use to report which users are logging into Eightfold by permission group such as recruiters?TIA,Frank
LinkedIn is an ideal resource for sourcing prospects. However, not having the capability to import resumes from Indeed has caused significant delays to our sourcing process. Any idea on when a partnership will be formed? Indeed account manager is willing to connect EF with their tech team!
Within the case portal, when viewing a case, have the ability to click on the next case? I currently am backing out to the list and then clicking on the next one.
Hello! I just wanted to check before I added an Idea - is there a way to add a popup message when a recruiter writes notes on a candidate's profile but doesn’t click the blue button to say something like ‘Your notes haven’t been saved to the profile. Click the blue Add Note button so your note is visible.’Thanks,Gemma
Hi - I have added an item to the app switcher menu and would like to add an icon. But I don’t know what icons there are and what their names are. Is there a list of these somewhere?Example below of the Icon field:
Using Campaign or Community, are we able to invite external candidates (not yet in Eightfold ) for them to deposit their CVs for an upcoming vacancy. It would be for Pooling Purposes only?Are we able to create a link (like an external advert link) where candidates can send their CVs for pooling?
We have noticed that when a candidate cancels the interview, the scheduler receives the cancellation with reason of cancel. Though, the interviewers on the invite receive the cancel notification, they do not get the reason similar to scheduler. Is this intentional or we have some gap in our config?
Which permission can be used to provide access to interview feedback ?Our HR Business Partners are wanting to see interview feedback. We tried several permissions, but not able to do it.
Hi,I’m letting candidates choose times in my Calendar and set it to show availability for 5 days only. However when I checked Saturday and Sunday are included, though no available times are listed. How can these days removed and show the work week only?
When calibrating a community in Eightfold I have noticed that when I list any company and list the location of candidates to be in Europe, Eightfold will bring in candidates from Asia as well. Is this happening with anyone else? If I add specific countries i.e. Germany, Italy, etc, and still keep Europe in there, it will show only candidates in Germany and Italy at the company listed. I’d like to be able to just have Europe in there for location but certainly don’t want to sift through those in Asia as well.
Is it possible to purge at a field level or is the only option to purge the entire application? In addition, what about the communities that the candidate joined?
Currently, on Idea dashboard, we can see ideas with their status. When you click on released ideas, it provides a list of idea which were released by EF, but it does not provide any reference link to a documentation which provides details about what was changed, how to adopt/configure.
Hi. The system has a default email that it sends to interviewers prompting them to give feedback following the interview. We want to change the subject and content of this email, but I can’t see how to do this? How do I replace the default with my own template? Thanks.
After scheduling a candidate for an interview, is there a way to send a follow-up email after the interview has taken place? We’re looking at ways we can send more automated communication to candidates and would like to send a follow-up email after an interview is completed. I have been looking at the automation center, and don’t see a trigger based on interview scheduled date but would love to hear if anyone has creative workarounds or completed a similar action!
We are looking to deploy Employee Referrals. In taking a first glance at the product notes the employee needs to upload the CV of person they are referring. How are other customers managing this with data privacy and being GDPR compliant?We will not be in a position to allow employees to upload the details of another user, is there any other option where a link can be sent to the referral to apply and its linked to the employee?
Hello, we had an end user inform us of candidates who are not getting SMS messages from Eightfold. In looking at this issue with SMS, the candidates not receiving the SMS messages are in the Philippines. I looked on EF's support center and saw that Twilio is what is powering the SMS, and it says "Some international carriers may not transmit SMS to Twilio's network, affecting delivery." Do we have a list of which international carriers accept SMS and those that don't? This information would help us set better exceptions with our end users.
Is there a way to stop all follow up emails tied to a specific communication template?
