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Archiving candidates in talent communities broken?

  • June 23, 2025
  • 4 replies
  • 85 views
candraphael

When I archive “added” candidates in a talent community they are not removed.

Is there a work around besides creating a new community?

 

It gives me this success message and does not remove them.

Best answer by dkreiger

Hi ​@craphael,  to address the issue of candidates not being removed from a talent community after archiving them, we recommend the following steps:

1. Remove Candidates Manually: To remove a candidate from a community, navigate to the community, select the candidate, and click on Advance Stage > Not Interested. Candidates moved to the Not Interested stage will not be visible in the community pipeline.

2. Check Community Configuration: Ensure that the community's workflow is correctly configured. Sometimes, the refresh of candidate counts and stages may take some time. You can manually refresh the specific tab to see the latest count.

3. Consider Creating a New Community: If the above steps do not resolve the issue, and if it is critical to have a clean slate, creating a new community may be a viable workaround.

 

Please let me know if this is helpful. 

    4 replies

    dkreiger
    Community Manager
    • dkreigerCommunity Manager
    • Community Manager
    • Answer
    • June 25, 2025

    Hi ​@craphael,  to address the issue of candidates not being removed from a talent community after archiving them, we recommend the following steps:

    1. Remove Candidates Manually: To remove a candidate from a community, navigate to the community, select the candidate, and click on Advance Stage > Not Interested. Candidates moved to the Not Interested stage will not be visible in the community pipeline.

    2. Check Community Configuration: Ensure that the community's workflow is correctly configured. Sometimes, the refresh of candidate counts and stages may take some time. You can manually refresh the specific tab to see the latest count.

    3. Consider Creating a New Community: If the above steps do not resolve the issue, and if it is critical to have a clean slate, creating a new community may be a viable workaround.

     

    Please let me know if this is helpful. 

    Eightfold Community Manager
    candraphael
    • candraphael
    • Author
    • New Participant
    • June 25, 2025

    Hi ​@Drew Kreiger 

    The Advance Stage > Not Interested method worked.

    Thanks,

    Cody

      candraphael
      • candraphael
      • Author
      • New Participant
      • July 1, 2025

      Update: The candidates still show up if I select Views: All added till date. There is no way to hide or remove them which I worry may confuse my hiring managers.

      dkreiger
      Community Manager
      • dkreigerCommunity Manager
      • Community Manager
      • July 8, 2025

      Hi ​@craphael, I have pulled in a few others on the team to help with your question. 

      Eightfold Community Manager
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