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Customer Hub · Start here
New to Eightfold? Start here.
New to Eightfold, or new to the community? This is your starting point: how things work here, your first steps, and the fastest routes to documentation, training, and Support.
- 4,200+members
- 90%+of questions answered
- 52ideas shipped in the last 12 months
Getting started guide
How the community works
The rest of the getting-started guide, one card each. Open any card for the detail.
Community guidelines
Be helpful, keep customer data out of posts, and tag the product so others can find your thread.
Read the guidelines →
Pathfinder ranks
Seven levels from Observer to Pathfinder. Questions, answers and votes move you up the trail.
How ranks work →
Product ideas
Product reads every idea, and 52 shipped in the last 12 months. Search before you post, then vote.
Go to Ideas →
Events and webinars
Release readiness sessions, customer spotlights, user groups, and the conferences we attend.
See what's coming →
Who can see what
Persona permissions: what customers, partners and guests can each see and do here.
Check permissions →
The full guide
Read the getting-started guide
Ten short sections, from the community's goals to persona permissions.
Open the guide
Need Eightfold itself?
Support channels
The community is for peers and best practice. For the product, these are the official channels.
Product documentation
Setup guides, feature references and release notes for every Eightfold product.
Open the docs ↗
Learning Center
Courses, certifications and Agent Academy, live and on demand.
Start learning ↗
Support case portal
Log a new case or track one in progress. For customers with portal access.
Open the portal ↗
Product updates
What shipped and what's coming, by release.
See the releases ↗
Stay in the loop
News, updates and the newsletter
Community News & Updates
What's changing on the community: new programs, ranks, the Ideas process, user group calls.
LatestA year of growth for the Eightfold Community: September 2026
Eightfold News & Updates
Launches, awards and announcements from Eightfold: AI Interviewer, 360 Interview, Pathfinder Awards.
LatestIntroducing 360 Interview — a new agentic capability in AI Interviewer
The Eightfold Navigator
The monthly round-up: product news, events, training and customer stories, in one read.
Latest issueThe Eightfold Navigator Newsletter – October 2026
Subscribe
Read October
Reading as a guest?
Join the community to do more than read.
- Post questions and get answers from Eightfold experts and peers
- Vote on product ideas — Product reads every one
- Join user groups and register for events
Sign in or join
Eightfold customers sign in with their Eightfold account.
Events calendar
Latest thinking
From the Eightfold blog
Product news, research, and practitioner guidance published on eightfold.ai.
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