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HelloFor employees updating the My Profile information in Career Hub, it appears that manually deleting Skills will remove those Skills from future suggestion results.The user deleted current and historically submitted resumes from their  My Profile page, and then ‘cleared’ the Skill and Work Experience entries manually.When subsequently loading an updated current resume (with similar and expanded content compared to previous versions), an extremely small number of Skills were suggested.It appears that skills that were manually deleted are no longer being suggested when uploading new source information (resume).Is there a way to ‘clear history’ so that manually deleted Skills are available as suggestions after future resume updates, and manually deleted Work Experience entries are pulled again from future resume updates also? Thanks,Mark    

I have a few questions on the campaign builder functionalityhow can we add our own font and brand colours in there? is there a way to upload a library of content, email banners etc? it seems you need to do it each time you create an individual campaign why do you need to white list all the urls you in embed in there as CTAs? why can’t you create an HTML email out of the system and add it in? It seems to be you can only do it by content blocks how can you save templated emails in the system without created a campaign and saving them that way? we want to pre create email templates to chose from for campaigns

Are there any plans to integrate teams into the platform so you are able to run virtual events all in one place? At the moment we can only use the events functionality to capture the leads after the virtual  event and run everything else in teams webinar like the landing page, registration and host the actual event. This seems a waste when EF can do the landing page, emails and registration but cannot actually host it. 

When adding skills to calibration. Do quotes matter? For example, would entering Data Analysis vs. “Data Analysis” make a difference?

I’m also needing an interview report, not an overview but a detailed report on candidates that have interviewed for each requisition, and requisitions assigned to recruiters - a wholistic view of interviews that have taken place and are scheduled for future meetings. The above reply is vague; I’d like something built into the reporting system (with micro detail). 

How can users mass extract resumes for all applicants on a job requisition/opening or review them offline? We frequently have hiring managers and recruiters who want to look through profiles on a requisition while they are offline. Being able to create PDF resume books or having a way to look at profiles offline/add notes on what they reviewed would save a lot of time for our users. Currently, we have to handle this through an extremely manual process where we pull resume books from Workday.

Is it anticipated that anyone receiving the link (via calendar invite) should have access to the Interview Center regardless of their user type? We are seeing inconsistent ability to access the Interview Center across both hiring manager and employee user types. Do users need to be already logged into EF when clicking the link? Or is there a way to imbed a SSO redirect link? Some users are just getting a page that says “access denied” when they do indeed have the proper access. 

In the current state, our users will send emails in eightfold and cc another user on the email. This may be a sourcer cc’ing a recruiter for an introduction or a talent coordinator cc’ing the recruiter on scheduling comms. After its sent. the recipient will see someone is cc’s on it. If anyone “replies all” through their email (gmail for example), we’ve found that cc’ doesn’t stick on the reply all. How are other customers working around this to ensure there is collaboration and messaging tracking is effective?

Is there already a feature in EF to share the entire positions to other members of Recruitment Team? This will be helpful if we want to share a position to a sourcer and receives an EF notification. Or do I need to submit this as an Idea?

If we are taking the time to calibrate the skills for a role at the time of recruitment in our eightfold CRM - wouldn’t it be great if the skills were then following the individual we hire to their profile in Talent management?

When I archive “added” candidates in a talent community they are not removed.Is there a work around besides creating a new community? It gives me this success message and does not remove them.

Hello,We only operate in the United States and the Location filter within the TA leader Dashboard will never be used by our team of recruiters since it only filters by country. Would be great if it can be removed from the UI for companies like us who only operate in the United States.Thank you,Medora

We have enabled skill design and are able to see skill definitions in the TA module. However we arent seeing them show up for employees even though the admin console implies it would be visible when enabled. 

Hi all, Does anyone have a query I can use to report which users are logging into Eightfold by permission group such as recruiters?TIA,Frank

LinkedIn is an ideal resource for sourcing prospects. However, not having the capability to import resumes from Indeed has caused significant delays to our sourcing process. Any idea on when a partnership will be formed? Indeed account manager is willing to connect EF with their tech team!

Are you able to identify specific hires from your campaigns? I can see how many hires we made from a campaign, but not the specific individual or job title. Have you been able to get this granularity of data?

Within the case portal, when viewing a case, have the ability to click on the next case?  I currently am backing out to the list and then clicking on the next one.

Hello! I just wanted to check before I added an Idea - is there a way to add a popup message when a recruiter writes notes on a candidate's profile but doesn’t click the blue button to say something like ‘Your notes haven’t been saved to the profile. Click the blue Add Note button so your note is visible.’Thanks,Gemma

Hi - I have added an item to the app switcher menu and would like to add an icon. But I don’t know what icons there are and what their names are. Is there a list of these somewhere?Example below of the Icon field: 

Using Campaign or Community, are we able to invite external candidates (not yet in Eightfold ) for them to deposit their CVs for an upcoming vacancy. It would be for Pooling Purposes only?Are we able to create a link (like an external advert link) where candidates can send their CVs for pooling?

We have noticed that when a candidate cancels the interview, the scheduler receives the cancellation with reason of cancel. Though, the interviewers on the invite receive the cancel notification, they do not get the reason similar to scheduler. Is this intentional or we have some gap in our config?

Which permission can be used to provide access to interview feedback ?Our HR Business Partners are wanting to see interview feedback. We tried several permissions, but not able to do it.

Hi,I’m letting candidates choose times in my Calendar and set it to show availability for 5 days only.  However when I checked Saturday and Sunday are included, though no available times are listed.  How can these days removed and show the work week only?

When calibrating a community in Eightfold I have noticed that when I list any company and list the location of candidates to be in Europe, Eightfold will bring in candidates from Asia as well.  Is this happening with anyone else?  If I add specific countries i.e. Germany, Italy, etc, and still keep Europe in there, it will show only candidates in Germany and Italy at the company listed.  I’d like to be able to just have Europe in there for location but certainly don’t want to sift through those in Asia as well.

Is it possible to purge at a field level or is the only option to purge the entire application? In addition, what about the communities that the candidate joined?