Skip to main content
Solved

Candidate Address Issues

  • December 2, 2025
  • 1 reply
  • 13 views

I’ve noticed that the address parsed into the offer letter is coming over as a full sentence rather than appearing with the street address on one line and the city, state, and ZIP code below it. Can this be updated as a feature? It adds additional time for recruiters to manually edit the address to match our offer letter templates.

Best answer by dkreiger

Hi ​@hlyric23,  A practical way to eliminate the manual editing (using today’s template + variable model) If your goal is specifically to control the line breaks/formatting in the offer letter, the most reliable approach is to stop using a single “full address” variable in the letter and instead capture/use separate variables (or a formatted address field) that you can place exactly where you want in the template. Offer templates support custom variables, and the offer form is what recruiters fill in to populate those variables.

Common pattern:

  • Create distinct fields/variables for:
    • Street Address (Line 1)
    • Street Address (Line 2) (optional)
    • City
    • State/Province
    • Postal/ZIP
  • Then place them in the offer letter with your desired formatting and line breaks (because you control the template content).

This reduces the recruiter task to filling structured fields once (instead of reformatting a combined sentence after the fact).

 

If you need to roll this out across many templates

If you already have many offer templates using the “full address” variable, Bulk Actions can help you replace a variable in offer letters across templates (note: the intake form field update is a separate bulk action).

1 reply

dkreiger
Community Manager
  • Community Manager
  • Answer
  • March 17, 2026

Hi ​@hlyric23,  A practical way to eliminate the manual editing (using today’s template + variable model) If your goal is specifically to control the line breaks/formatting in the offer letter, the most reliable approach is to stop using a single “full address” variable in the letter and instead capture/use separate variables (or a formatted address field) that you can place exactly where you want in the template. Offer templates support custom variables, and the offer form is what recruiters fill in to populate those variables.

Common pattern:

  • Create distinct fields/variables for:
    • Street Address (Line 1)
    • Street Address (Line 2) (optional)
    • City
    • State/Province
    • Postal/ZIP
  • Then place them in the offer letter with your desired formatting and line breaks (because you control the template content).

This reduces the recruiter task to filling structured fields once (instead of reformatting a combined sentence after the fact).

 

If you need to roll this out across many templates

If you already have many offer templates using the “full address” variable, Bulk Actions can help you replace a variable in offer letters across templates (note: the intake form field update is a separate bulk action).