Discuss Eightfold.ai Products

Our recruiters are indicating that they can on reject/disposition 10 candidates at a time on a requisition. Is there a way to increase this amount within the Admin Cons, if so, where?If not, has anybody else experience this and has a work around for disposition/rejecting an amount over 10? 

I’m looking for guidance on whether it’s possible to restrict some candidate profiles from being visible to all recruiters in the system. Specifically, I want to limit access so that only selected users—based on their roles or permissions—can view certain candidate profiles.

The Eightfold mobile application currently supports only a limited subset of Events V1 functionality and does not support Events V2 enhancements that are fully available on the web experience. This gap results in feature inconsistencies, incomplete data visibility, and branding mismatches between desktop and mobile.Current LimitationWe are using Events V2 in Eightfold; however, the mobile app remains on Events V1, causing multiple functional and UI discrepancies.Key Gaps & Issues1. Event Team Display MismatchOn web (Events V2), multiple event team members are displayed correctly. On mobile, only the event creator is shown. Although multiple teams are saved in the teams Json database column and rendered correctly on web, this data is not currently supported or surfaced in the mobile app. Result: Desktop displays 4 team members, while mobile displays only 1.2. Attended Count LimitationsThe attended count on mobile appears to match the web count, though there may be a delay in synchro

I am looking to see if the campaign functionality is being improved so it is possible to run drip campaigns. At the moment it looks like you can send one email, schedule, repeat and follow up once. There doesn't seem to be in any functionality to run something more programmatic so if person moves to x status trigger this next email, and so on. That is how marketing CRM systems work and wondered if there are plans to get EF to that standard? 

I have 55 candidates in the Business review, hiring manager has already provided the feedback. How can I Sort candidates by the given feedback- advanced to next stage Vs Dispositioned without clicking each candidate’s profile, going into the feedback tab, reviewing it manually and then advances or disposition. 

In EF, why the CSP/CSW can’t be the simple configuration, similar like other Cloud applications like Taleo or ORC. For any minor changes in the CSP (ATS) like state /Phase / steps, we may need to work with EF support to get that change implement it in EF, its a huge effort. 

We are hosting an onsite event with capacity for X people. I can’t see an option to limit the number of people who can register to attend. Does this functionality exist somewhere else or does it not exist today?

We archive a candidate from Talent Pool usually when they are not qualified and not a good match for the role after Calibration. Will AI learn from this to improve the talent pool in future for similar roles? If I calibrate similar roles, will AI exclude those candidates we Archive from Talent Pool?

When scheduling panel interviews, we’ve noticed that we’re unable to view availability for all interviewers. For example, if 3 out of 4 interviewers are available, we don’t have visibility into blocked or tentative times for the remaining interviewer. This makes it difficult to reach out and ask if they can adjust their schedule to accommodate the full panel.

HelloFor employees updating the My Profile information in Career Hub, it appears that manually deleting Skills will remove those Skills from future suggestion results.The user deleted current and historically submitted resumes from their  My Profile page, and then ‘cleared’ the Skill and Work Experience entries manually.When subsequently loading an updated current resume (with similar and expanded content compared to previous versions), an extremely small number of Skills were suggested.It appears that skills that were manually deleted are no longer being suggested when uploading new source information (resume).Is there a way to ‘clear history’ so that manually deleted Skills are available as suggestions after future resume updates, and manually deleted Work Experience entries are pulled again from future resume updates also? Thanks,Mark    

I have a few questions on the campaign builder functionalityhow can we add our own font and brand colours in there? is there a way to upload a library of content, email banners etc? it seems you need to do it each time you create an individual campaign why do you need to white list all the urls you in embed in there as CTAs? why can’t you create an HTML email out of the system and add it in? It seems to be you can only do it by content blocks how can you save templated emails in the system without created a campaign and saving them that way? we want to pre create email templates to chose from for campaigns

Are there any plans to integrate teams into the platform so you are able to run virtual events all in one place? At the moment we can only use the events functionality to capture the leads after the virtual  event and run everything else in teams webinar like the landing page, registration and host the actual event. This seems a waste when EF can do the landing page, emails and registration but cannot actually host it. 

When adding skills to calibration. Do quotes matter? For example, would entering Data Analysis vs. “Data Analysis” make a difference?

Which will be the key jobs for human workforce when the usage of AI explodes in Telecommunications?

I’m also needing an interview report, not an overview but a detailed report on candidates that have interviewed for each requisition, and requisitions assigned to recruiters - a wholistic view of interviews that have taken place and are scheduled for future meetings. The above reply is vague; I’d like something built into the reporting system (with micro detail). 

Not all candidates will have one degree from one university. Enabling the option for candidates to include multiple universities and degrees (as well as majors/minors) at the point of profile creation would allow the candidate to add granular details re their qualifications.  (image included to highlight the point in the experience)

How can users mass extract resumes for all applicants on a job requisition/opening or review them offline? We frequently have hiring managers and recruiters who want to look through profiles on a requisition while they are offline. Being able to create PDF resume books or having a way to look at profiles offline/add notes on what they reviewed would save a lot of time for our users. Currently, we have to handle this through an extremely manual process where we pull resume books from Workday.

Is it anticipated that anyone receiving the link (via calendar invite) should have access to the Interview Center regardless of their user type? We are seeing inconsistent ability to access the Interview Center across both hiring manager and employee user types. Do users need to be already logged into EF when clicking the link? Or is there a way to imbed a SSO redirect link? Some users are just getting a page that says “access denied” when they do indeed have the proper access. 

When our recruiters decline candidates, the decline email defaults to sending the following day, so that candidates are not rejected too quickly. Right now if the candidate views their applications on the My Jobs tab, they could potentially see they are no longer in consideration for the role before the email is delivered to them. To ensure we have a positive candidate experience, we would like the visible status on My Jobs to coincide with the sending of the decline email.

In the current state, our users will send emails in eightfold and cc another user on the email. This may be a sourcer cc’ing a recruiter for an introduction or a talent coordinator cc’ing the recruiter on scheduling comms. After its sent. the recipient will see someone is cc’s on it. If anyone “replies all” through their email (gmail for example), we’ve found that cc’ doesn’t stick on the reply all. How are other customers working around this to ensure there is collaboration and messaging tracking is effective?

Is there already a feature in EF to share the entire positions to other members of Recruitment Team? This will be helpful if we want to share a position to a sourcer and receives an EF notification. Or do I need to submit this as an Idea?

We're exploring best practices for how coordinators manage being out of office. Specifically, we've identified a process gap: when candidates message a coordinator through Eightfold communications while the coordinator is OOO, they don’t receive the coordinator’s Outlook auto-reply which leaves a gap. Also wanting to explore options to route Eightfold communications to a backup coordinator during OOO periods to ensure coverage. I have seen the ‘email forwarding’ section in My Account but curious if the original , intended recipient would also receive a copy of that. Has anyone implemented a process or workaround for this at your company? Would love to hear what’s worked well for others!

If we are taking the time to calibrate the skills for a role at the time of recruitment in our eightfold CRM - wouldn’t it be great if the skills were then following the individual we hire to their profile in Talent management?

When I archive “added” candidates in a talent community they are not removed.Is there a work around besides creating a new community? It gives me this success message and does not remove them.

Hello,We only operate in the United States and the Location filter within the TA leader Dashboard will never be used by our team of recruiters since it only filters by country. Would be great if it can be removed from the UI for companies like us who only operate in the United States.Thank you,Medora