When a user is about to be timed out, can we notify them via a popup?
Solved
Timeout warning pop up
Best answer by dkreiger
It's important to note that this popup only appears when users are actively working in a form and attempting to save their changes. If they navigate away from the page without saving, they will not receive this notification.
To prevent losing any unsaved work, users should not close or navigate away from the page when they see the timeout popup. Instead, they can click the "Login Now" button in the popup, which will open a new browser tab and log them back in via SSO, allowing them to return to their previous work without losing any data.
I hope this helps. Please let me know.
- Community Manager
- Answer
It's important to note that this popup only appears when users are actively working in a form and attempting to save their changes. If they navigate away from the page without saving, they will not receive this notification.
To prevent losing any unsaved work, users should not close or navigate away from the page when they see the timeout popup. Instead, they can click the "Login Now" button in the popup, which will open a new browser tab and log them back in via SSO, allowing them to return to their previous work without losing any data.
I hope this helps. Please let me know.
Sign up
Already have an account? Login
Eightfold SSO - Customers & Employees
Eightfold Customers & Employees: Login/Register HereNOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Login to the Eightfold Pathfinder Community
No account yet? Create an account
Eightfold SSO - Customers & Employees
Eightfold Customers & Employees: Login/Register HereNOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.