Trying to add a second email address to my account - why is it not working?
Or is there somewhere else I should be adding it?
Solved
Adding second email to account - not verifying
Best answer by dkreiger
For others who are looking to add a second email account to their Eightfold account, you can follow these steps:
1. Log into your Eightfold account.
2. Navigate to the Account > My Emails section.
3. Here, you can add the additional email address you wish to use.
Please note that this method is less preferred as it might lead to poor email delivery. Alternatively, if the additional domain does not have a DMARC policy, you can file a request to the implementation team (or Eightfold Support post Go-Live) with the domain name you wish to add, and they will provide you with the necessary Domain Verification records to update in your DNS.
If you need further assistance, please feel free to contact our customer support team.
Hi @sfmi - I am SO sorry for the late reply here. Your question got buried in the plethora of “ideas” being created.
I’m sure you’ve had your question answered by our Support team by now, but would you be able to confirm if you were trying to add a second email address to your account, or are you trying to add another domain to your instance?
Let me know so that we can add an answer here to the forum for people who come across this error in the future. Thanks! Please tag me in your response.
Hi
- Community Manager
- Answer
For others who are looking to add a second email account to their Eightfold account, you can follow these steps:
1. Log into your Eightfold account.
2. Navigate to the Account > My Emails section.
3. Here, you can add the additional email address you wish to use.
Please note that this method is less preferred as it might lead to poor email delivery. Alternatively, if the additional domain does not have a DMARC policy, you can file a request to the implementation team (or Eightfold Support post Go-Live) with the domain name you wish to add, and they will provide you with the necessary Domain Verification records to update in your DNS.
If you need further assistance, please feel free to contact our customer support team.
Sign up
Already have an account? Login
Eightfold SSO - Customers & Employees
Eightfold Customers & Employees: Login/Register HereNOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Login to the Eightfold Pathfinder Community
No account yet? Create an account
Eightfold SSO - Customers & Employees
Eightfold Customers & Employees: Login/Register HereNOT A CUSTOMER? FILL OUT THE FIELDS BELOW:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.