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When candidate cancels an interview, does interviewer receives reason of cancelling the interview schedule?

  • Apr 24, 2025 8:32 PM UTC
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shragr
Trailblazer
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We have noticed that when a candidate cancels the interview, the scheduler receives the cancellation with reason of cancel. Though, the interviewers on the invite receive the cancel notification, they do not get the reason similar to scheduler. Is this intentional or we have some gap in our config?

Best answer by dkreiger

Hi ​@shragr , In case of candidate decline, the email notification with the decline reason is sent only to the scheduler, not the interviewer. This is because the scheduler is responsible for taking the necessary follow-up actions. For the interviewer, only the calendar invite is removed. I hope this helps. 

 

 

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dkreiger
Community Manager
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  • dkreigerCommunity Manager
  • Community Manager
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  • May 23, 2025 9:22 PM UTC

Hi ​@shragr , In case of candidate decline, the email notification with the decline reason is sent only to the scheduler, not the interviewer. This is because the scheduler is responsible for taking the necessary follow-up actions. For the interviewer, only the calendar invite is removed. I hope this helps. 

 

 

Eightfold Community Manager
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