We are using SAP SuccessFactors as ATS that connects to Eightfold for Talent Acquisition activities.
In Eightfold, we’d like to set up Job Application Questions that are specific to certain type of positions. For positions created from a certain business division (or contains a certain Job Code from ATS), the Eightfold is expected to display Job Application Questions accordingly.
Is this possible in Eightfold? If possible, please describe how this can be achieved.
Best answer by dkreiger
Hi
1) Talent Tracking (TA) — create/manage Questions and Questionnaires via UI
To configure application questions and questionnaires in Talent Tracking, use:
Within that area, you can:
This is the UI-driven (non-JSON) path for building a question bank + grouping questions into questionnaires.
2) PCS (Personalized Career Site) / Product Setup — configure “Application Workflow” then jump to Application Questions UI
If your goal is PCS “global apply questions” as part of Product Setup:
In Application Workflow, under Application Questions, selecting Configure Application Questions will redirect you to:
That destination is the UI area used to configure global apply questions for the application process in PCS.
3) PCS IX — UI configuration for apply form settings (including adding questions/sections)
If you’re on Candidate Experience IX (PCS IX) and want the apply-form configuration UI:
From there you can configure apply-form behaviors like adding Question Sections and controlling other application flow settings.
Important note (when JSON comes in)
For PCS, there is also a JSON upload approach for large question payloads (S3/JSON), but since you asked specifically about UI-only configuration, the paths above are the relevant UI entry points.
Hi position.ats_data).
In Eightfold’s Smart Apply / PCS application flow, you can configure a global question bank and then use question filters + a render condition to show/hide questions (or whole sections) based on attributes on the position coming from your ATS.
This allows you to do things like:
Eightfold supports a template_apply_type filter on questions, paired with a questions_render_condition written as a Jinja expression that can read fields from the position (including position.ats_data).
1) Ensure SuccessFactors sends the attribute you want to use
Your SuccessFactors integration needs to populate the division/job code into the position data that Eightfold can read during apply (commonly position.ats_data.custom_info.<field_name>).
2) Tag questions (or sections) with “which job types they apply to”
In your questions configuration, add template_apply_type to the question (or questions) you only want to show for certain jobs.
Example (conceptual): set template_apply_type to include values like "DIV_FINANCE" or "JC_12345".
3) Define the render rule (Jinja) that checks the position’s ATS field
Configure questions_render_condition to compare the position’s ATS field to the question’s template_apply_type list.
The doc’s example shows this pattern (checking a custom ATS field and rendering only when it matches).
Important nuance: if the ATS field isn’t present on a position, the condition will evaluate false and the question won’t show—so you may want a condition that “shows by default if the field is missing,” depending on your desired behavior.
You can upload job application questions via the Admin Console as a JSON file (recommended at scale).
Upload flow
/integrations/smartapply_question_bank) and upload a .json file of your questions.fields: the sections and questionsquestionnaire: dependency rules (for conditional questions)
Conditional questions (follow-ups)
If you also want “if they answer X, ask Y” logic (separate from the job-based filtering), you can configure dependencies in the questionnaire section of the JSON (parent/child question relationships).
Notes / related capabilities
posted_for filter to show questions only for internal vs external applications (if that’s relevant for your use case).Thank you for the detailed response
I looked for the method of adding Application Questions to a Position. I found these 2 links to the Eightfold documents:
Configure Application Questions & Questionnaires - Eightfold
Configure PCS job application questions and filters - Eightfold
Is there a way of adding Application Questions via UI? I see references to uploading Application Questions or editing JSON, but not sure if there is a way to do this via Admin Console - or other TA admin screens…!!!
Hi
1) Talent Tracking (TA) — create/manage Questions and Questionnaires via UI
To configure application questions and questionnaires in Talent Tracking, use:
Within that area, you can:
This is the UI-driven (non-JSON) path for building a question bank + grouping questions into questionnaires.
2) PCS (Personalized Career Site) / Product Setup — configure “Application Workflow” then jump to Application Questions UI
If your goal is PCS “global apply questions” as part of Product Setup:
In Application Workflow, under Application Questions, selecting Configure Application Questions will redirect you to:
That destination is the UI area used to configure global apply questions for the application process in PCS.
3) PCS IX — UI configuration for apply form settings (including adding questions/sections)
If you’re on Candidate Experience IX (PCS IX) and want the apply-form configuration UI:
From there you can configure apply-form behaviors like adding Question Sections and controlling other application flow settings.
Important note (when JSON comes in)
For PCS, there is also a JSON upload approach for large question payloads (S3/JSON), but since you asked specifically about UI-only configuration, the paths above are the relevant UI entry points.
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