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Create Interview Plan ATS Stage Configuration Query

  • August 20, 2026
  • 1 reply
  • 6 views

Based on the documentation https://docs.eightfold.ai/2024q3-recruiter-experience/create-interview-plans, it appears that the list of ATS stages displayed on the Create Interview Plan page, as well as their sequence, can be configured through the ATS configuration. Customers need to engage an Eightfold Solution Architect or Customer Support team to make these changes.

To better understand our options, we have noticed that some ATS-managed stages, which are not managed within Eightfold, are currently appearing in the Create Interview Plan stage selection. We also see stages that do not need to be associated with the interview planning process.

Is it possible for us to remove these unnecessary stages and reorder the stage list ourselves, or would this need to be raised with Eightfold Customer Support for configuration changes? for review and impact assessment?

Best answer by dkreiger

Hi ​@Aishwarya, Short answer: Yes, the visible Create Interview Plan stage list can be limited and reordered, but it is controlled through ATS configuration—not from the Create Interview Plan UI itself. The safest path is to raise this with Eightfold Customer Support / your Solution Architect for review and impact assessment, especially for Production.

The list of ATS stages shown on the Create Interview Plan page, and the order in which they appear, is configurable through Eightfold’s ATS configuration. This does not remove or change the underlying ATS stages themselves; it only controls which stages are available for Interview Plan creation and how they are displayed. In some cases, customers with the appropriate Admin Console access may be able to update the relevant ATS configuration themselves. However, because this configuration can affect stage visibility, workflow alignment, and integration behavior, we recommend raising a Customer Support request or working with your Eightfold Solution Architect before making changes—particularly in Production.

Support/SA can help confirm:

  • which stages should be marked as interview-plan stages,
  • which stages should be hidden from Interview Plan selection,
  • the intended display order,
  • whether the change should be tested in Sandbox first,
  • and whether any ATS / workflow mapping dependencies could be impacted.

1 reply

dkreiger
Community Manager
  • Community Manager
  • Answer
  • August 21, 2026

Hi ​@Aishwarya, Short answer: Yes, the visible Create Interview Plan stage list can be limited and reordered, but it is controlled through ATS configuration—not from the Create Interview Plan UI itself. The safest path is to raise this with Eightfold Customer Support / your Solution Architect for review and impact assessment, especially for Production.

The list of ATS stages shown on the Create Interview Plan page, and the order in which they appear, is configurable through Eightfold’s ATS configuration. This does not remove or change the underlying ATS stages themselves; it only controls which stages are available for Interview Plan creation and how they are displayed. In some cases, customers with the appropriate Admin Console access may be able to update the relevant ATS configuration themselves. However, because this configuration can affect stage visibility, workflow alignment, and integration behavior, we recommend raising a Customer Support request or working with your Eightfold Solution Architect before making changes—particularly in Production.

Support/SA can help confirm:

  • which stages should be marked as interview-plan stages,
  • which stages should be hidden from Interview Plan selection,
  • the intended display order,
  • whether the change should be tested in Sandbox first,
  • and whether any ATS / workflow mapping dependencies could be impacted.