Stopping follow ups

Hi @Lexi Krause!

I just chatted with the Eightfold support team and it sounds like you got your question answered by them. But for others who are interested, here’s what our support team said:

Unfortunately, there isn’t one place to cancel all of them. The person who used the template to send the email will need to: 

1. Go to their inbox (inside the EF platform):

   

    

2. Change their list view to “scheduled emails” 

   

    

3. Cancel them one at a time.

   

   
   
   Hope this helps anyone else with this question.