How often do the customer analytics dashboards refresh?

  • 2 May 2022
  • 1 reply

Userlevel 3

24 hours? 48 hours? Weekly?


Best answer by Alex Williams 2 May 2022, 16:59

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Userlevel 3

Once an Eightfold-authored dashboard is created, Eightfold will automatically start refreshing the data associated with this dashboard. Data refreshes are done once every 24 hours.

If a dashboard is subsequently deleted, Eightfold will no longer refresh the data associated with this dashboard - we only refresh data for provisioned Eightfold dashboards.

This means that if a dataset is only used for a custom dashboard, it will NOT be updated. A dataset is considered "active" if it is used by at least one Eightfold-provisioned dashboard. We do NOT support refreshing datasets provisioned exclusively for custom dashboards.