Adding second email to account - not verifying

  • 11 October 2022
  • 2 replies

  • New Participant
  • 0 replies


Trying to add a second email address to my account - why is it not working?

Or is there somewhere else I should be adding it?


2 replies

Userlevel 3

Hi @sfmi - I am SO sorry for the late reply here. Your question got buried in the plethora of “ideas” being created. 


I’m sure you’ve had your question answered by our Support team by now, but would you be able to confirm if you were trying to add a second email address to your account, or are you trying to add another domain to your instance?


Let me know so that we can add an answer here to the forum for people who come across this error in the future. Thanks! Please tag me in your response. 

Userlevel 3

Hi @sfmi - Looks like my last comment didn’t properly tag you. Can you look at my previous reply and let us know what you think. Thanks!